You started out your journey with great confidence of reaching your destination with no cares or concerns. But then, the unexpected happens. Maybe an engine light pops up on your vehicle. Maybe you hear some seriously strange sounds and knocking from the engine area. Or maybe you just blew a tire. The one thing that is for sure, you never really know when something could occur, and it can be stressful when it does.
The most important thing to remember is stay calm. And stay safe. This is one of the reasons we are prompted to give drivers (and even passengers) some good information and tips to navigating through a situation, where you may need roadside assistance.
First, if you suspect you may be having some engine issues, try to navigate to a safe area where you can pull over. Often an engine light does not mean that the vehicle has immediately become inoperable. It may indicate that attention needs to be given, to prevent a larger problem. There are tools on the marketplace that can diagnose error codes on vehicles. But if you are unfamiliar with parts and the mechanical operation of a vehicle, these may not be of great assistance. As long as the vehicle is operable, take it to your mechanic as soon as possible to have it correctly diagnosed.
If your vehicle has broken down, meaning that it is not operable, you will need roadside assistance. First thing you want to do is try to navigate the vehicle as far away from traffic as safely possible. If you can, pulling off to the shoulder or pulling onto a service road will minimize some of the risk. If it is safe for you to leave the vehicle, you can exit via the passenger side. But only if you can then move further away from the traffic. Never stand in front of your vehicle or at the rear of your vehicle. Other motorists could not see you, which is not safe.
If you are in a remote location, you need to assess if it is safe to leave the vehicle or to stay locked inside it, until assistance arrives. Be careful of strangers who offer rides. If you do need to accept a ride, take down the information (drivers license, vehicle, plate number), and lock this information inside your vehicle. You should also contact family or friend to let them know what has happened.
Make sure that you have your flashers on, and other drivers can see that you are stopped. Opening the front hood can signal others that you have stopped. And tying a jacket or piece of clothing to the antenna can also help others spot you.
If on the highway. contact 911 and provide them your location. They will instruct you on what you should do. If you need to have the vehicle removed, there are many companies offering towing service, as well as roadside assistance. If you reach out to one of them, they will ask you to describe the vehicle issue and will be ready to come and assist you. If they can get you running again, that’s great. But if they can’t, they can tow your vehicle and ensure you are transported safely.
Remember that there is always towing services available, 24/7. You can count on them to get you safely on your way again.
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